His injuries came from a crash that also gave rise to a workers compensation claim, and he had used most of the capped weekly payments available to him. The insurer made a formal offer of $400,000. Our team assessed what the claim was really worth, held firm, and settled for $600,000 plus his legal costs.

He was required to bend, lift and remove heavy timber sleepers that had been unsafely jammed into the cramped gooseneck compartment of a trailer, when he felt the onset of severe low back pain. The first offer was $80,000. Our team showed how the unsafe system of work caused a serious, lasting injury and secured an outcome more than eight times higher.

She tripped and fell on a damaged road where roadworks had been left unattended, injuring her lower back and right knee. No offer was made through the proceedings, and at mediation the final offer was $200,000. Our team held firm and settled the claim before trial.

He developed bacterial infections and a psychological injury after using a defective spa bath at a holiday rental property. No offer was made at any point in the proceedings, including at mediation. Our team kept building the case and settled the claim before trial.

She was working as a nurse when a patient became violent towards her. She was left with a psychological injury. The insurer’s first offer was $200,000. Our team set out the full impact of the injury on her career and wellbeing and negotiated a settlement well above it.

She was a police officer who developed a psychological injury through her work. The insurer’s first offer was $327,728. Our team built the full picture of how the injury affected her work and her life, and negotiated a settlement that better reflected it.

She was a disability support worker who injured her right shoulder while changing a client’s pad and lifting them up the bed. The insurer’s first offer was $300,000. Our team showed what the injury meant for her ability to keep doing physical care work and negotiated a higher settlement.

He was working at an aged care home and slipped while showering a resident, injuring his groin and thigh. The insurer’s first offer was $300,000. Our team negotiated a settlement well above that figure.

She tripped over a defective concrete platform at a bakery café, injuring her left shoulder, elbow and wrist, her right ankle and left knee, and suffering psychological effects. No offer was made through the proceedings, and at mediation the final offer was $150,000. Our team settled the claim before trial for more than twice that.

She was a youth worker who was physically attacked by a young person in her care. Her claim was declined, with the insurer arguing her injury came from administrative action connected to the investigation into the attack. Our team challenged that decision and secured a settlement, plus her legal costs.

A 50-year-old coal miner injured both of his shoulders at work. The insurer denied liability. Our team pursued his common law claim and secured a settlement that reflected what the injuries meant for his work and his future.

She was bullied, threatened, harassed and physically assaulted during her employment, and suffered a significant psychological injury that left her unable to return to work. The first offer was $100,000. Our team pursued her work injury damages claim and secured four times that amount.

He was working as a sub-contractor when he was crushed in a forklift incident, fracturing his lower right leg and leaving him with scarring and a psychological injury. No offer was made through the proceedings, and at mediation the final offer was $900,000. Our team kept preparing for trial and settled the claim shortly before it began.

She was driving through an intersection when another vehicle failed to give way and forcefully cut her off. She was left with injuries to her neck, right shoulder and left hip. The TAC denied she had suffered a serious injury, which would have shut the door on her claim. LHD filed legal proceedings, and the TAC settled.

His TPD claim was declined by the insurer and his super fund in 2016. He came to LHD in 2023, and within months we had the claim paid. Our team also found a second policy he held and successfully claimed that benefit too.

His claim was declined because of a pre-existing medical condition that had gone on to affect his shoulder and needed extensive treatment. By then he had also moved overseas to be closer to family support. Our team challenged the decision to decline his claim and took it through conciliation to reach a settlement, plus his legal costs.

She stopped work because of several chronic, overlapping illnesses. Her TPD claim was denied because she hadn’t seen a doctor in the weeks around her last day of work. Our team used her pre-booked specialist appointment and medical evidence to show she met the criteria. Her claim was accepted, we recovered more than $70,000 in interest for the insurer’s delays, and we found two more policies she was entitled to claim.

A 53-year-old man suffered psychological injuries after witnessing a fatal motor vehicle accident. At the first mediation the insurer offered $500,000. Our team held firm and, at a second mediation, settled for more than twice that amount.

She was injured on holiday overseas and, back in Australia, tried many times to return to work before stopping altogether. The insurer accepted her income protection claim for the first period only, then offered a much smaller benefit for a limited time. Our team proved she was entitled to a continuous benefit, and she now receives payments until age 65. We also claimed interest for the insurer’s unreasonable delays.

She came to us struggling to get anywhere with her claim, and her employer couldn’t say clearly whether it held workers compensation insurance. Our team found that it didn’t, and pushed for her claim to be accepted through the state’s general fund for uninsured employers. Her final outcome was around a year and a half’s salary, including back pay, plus her legal costs.

He was a labour hire worker placed on a construction site under a builder’s control. While doing his job, a truck reversed and crushed his foot, causing significant physical and psychological injuries. The first offer was $800,000. Our team pursued every party responsible and secured more than double that.

He was stopped in his car when another vehicle hit him at speed. The crash caused a spinal injury and a psychological injury that together forced him into early retirement. The insurer’s first offer was $450,000. Our team set out what losing the rest of his working life really meant, and negotiated an outcome close to double that offer.

He was working as a water and sewer operator when he injured his back, upper right leg, hip and neck. The insurer’s first offer was $188,000. Our team negotiated a settlement that better reflected the extent of his injuries.

He was riding his motorbike when a car failed to give way and hit him, injuring his neck. The TAC decided it wasn’t a serious injury and rejected his claim. LHD didn’t accept that answer. We filed legal proceedings, and the TAC settled with him.

She came to LHD with an offer of $16,000 on her workers compensation claim. Our team reviewed what her injury meant for her work and her future, and negotiated an outcome of $100,000 plus her legal costs.

He was driving for work when he was rear-ended. His workers compensation claim was accepted, but the insurer disputed whether some of his injuries were caused by the crash, argued others were pre-existing, and later said his claim was under the threshold. Our team gathered further evidence on what caused his injuries and negotiated a lump sum settlement at the pre-trial conference, plus an indemnity for the workers compensation recovery, bringing the total value to around $500,000.

He was struck forcefully in the torso by a piece of timber ejected from sawing machinery. He fell and suffered a penetrating injury to his left buttock, along with injuries to his left shoulder, wrist, hand and hip. The first offer was $175,000. Our team pursued his work injury damages claim and secured more than three and a half times that.

His TPD claim was declined by his super fund and insurer in 2015. A decade later, in 2025, he came to LHD. Within months our team had the original decision overturned, and his benefit was paid in full.

He was sitting in his stationary car when another driver hit him from behind, injuring his neck and back. He had already been to another firm, which hadn’t achieved anything for him, and by the time he came to LHD he was more than three years out of time. Our team took the claim on, worked through the delay and secured a result where there had been nothing.

A 59-year-old coal miner injured his lower back at work. The insurer denied liability and argued he had not suffered a ‘serious injury’ at all. Our team pushed back on both points and settled his common law claim.